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InfoBay

 

Reducing operational costs and improving service levels to your suppliers, customers, and partners has never been closer!

 

Make InfoBay your document distribution model and achieve these two enviable and illusive goals at the same time.

The Benefits
  • Immediate ROI
  • Environment friendly
  • Reduce printing to a minimum
  • Reduce mailing to a minimum
  • Reduce handling of printing and mailing
  • One to one or one to many distribution options
  • Improve levels of service
  • Achieve 100% reliability of delivery
  • Achieve instant real-time delivery
  • Central control over delivery and receipt
  • Recipient decides what to print and save
  • Reports that are usually ignored are viewed electronically
  • Widely distributed documents are stored as one copy
  • Can include any electronic digital image, document, etc
  • All storage is performed on the company network
  • No installation needed by the end user
  • Up and running in a matter of hours
  • Competitively priced per mail box / user / document
  • Meets regulation, compliance and privacy  standards
  • Environmentally Friendly - Save the Trees

The Challenge

Today's Insurance and Financial markets face:

·         Continuously printing millions of pages including Policy Documents, Forms, Bills, Reports, and Statements

·        Mailing the documents to customers, suppliers, agents, and partners, as well as internally distributing them among employees.

·         Delivery that takes a couple of days while depending on the weather and the postal service – receipt confirmation costs more and takes even longer especially if a private and secure courier service is called for. 

·         Email distribution alternatives that come with their own inherent problems – they are insecure, unreliable, and not private.  Email may be considered as spam, mailboxes may be full, file sizes may be limited, and there is no delivery confirmation.

Using the traditional methods of distribution lead to significant inefficiencies and unsafe delivery creating enormous printing and mailing costs

The Solution

Introducing InfoBay – the secure self service system that is easy to install, operate, and control while achieving significant and immediate cost savings

Comtec's InfoBay Secure Document & Files Distribution System enables financial organizations to deliver documents to all parties and recipients involved by using innovative individual mailbox bays residing on the company's servers, accessed over the web in a secure, private and controlled way.

Available off-the-shelf out-of-the box for fast easy installation and deployment

InfoBay is currently installed and operational at leading financial service organizations, insurance comapnies and health funds, supporting hundreds and thousands of agents and service providers.

These customers enjoy the immediate ROI due to significant cost savings by elimination of printing, collating, paper, envelopes, and postage.

InfoBay is based on advanced .Net / SQLServer technology with very low cost of ownership, allowing for scalability and expandability according to volumes and frequencies

It is provided with a range of advanced security mechanisms that conform to strict standards and regulations.

InfoBay can be used to distribute extensive personalized material, to leverage target markets, and convey marketing and service promoting messages.  

Market Trends

    • Organizations are strengthening their collaboration with strategic partners
    • Organizations are improving their service levels
    • Electronic distribution is widely accepted
    • Costs of printing, mailing, and handling are skyrocketing
    • Many reports are generated by habit just to be archived and never viewed or used

 

How Does It Work?

Easy System Administration

  • Configurable environment for defining unlimited users, MailBoxes and drawers as well as delivery time frames, delivery alerts, etc.
  • Users can be grouped into virtual organizations

Document Identification

  • Company systems producing output include a simple routing ticket identifying the recipient or recipient network
  • Documents and routing tickets are placed in a central network distribution transitional repository

Document Routing

  • InfoBay listener automatically detects a new document placed in the distribution transitional repository
  • InfoBay Web Service enables an "on demand" distribution of files to users’ mailbox
  • InfoBay distributes the documents to the identified mail boxes

Document Management

  • Each user can view his/her authorized mailboxes and drawers
  • Each user may download any document to his/her own network store and print

Document Control

  • Documents are stamped with delivery dates, viewing dates, downloading dates
  • Administrators are alerted when documents are not viewed

Optional Add-ons

  • Bi-directional document and message distribution within the secure network – from recipient back to company
  • Integration with document management systems for permanent storage and achieving